A Business Is Defined in Software

I believe that there is an accompanying change—one that is easy to miss, but equally essential. It isn’t just that businesses use more software, but that, increasingly, a business is defined in software. That is, the core processes a business executes—from how it produces a product, to how it interacts with customers, to how it delivers services—are increasingly specified, monitored, and executed in software. This is already true of most Silicon Valley tech companies, but it is a transition that is spreading to all kinds of companies, regardless of the product or service they provide.

JAY KREPS, Confluent – https://www.confluent.io/blog/every-company-is-becoming-software/